Accessibility Tools

FAQs

How do I make an appointment?

Simply call us at during our working hours or you can request an appointment online using this form

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. Check with your insurance company to see if a referral is necessary.

What to bring for your initial consultation?

For your initial consultation you will need to bring a referral letter from your physician if required.

Here is check list for your initial consultation:

  • Insurance information
  • Referral letter (if required)
  • Reports, X-rays, MRIs, CT scans etc. and any other relevant information
  • List of medications (if any)

We encourage you to come to your initial consultation with a written list of questions to ensure you don’t forget to ask them when you visit the doctor.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.

How long do I need time off work after the surgery?

The post-operative recovery period varies based on the surgery. Generally, it is recommended patients take two weeks off work to recover from any surgery and to resume light duty following resumption of work. Your surgeon will give you specific instructions to follow for a successful recovery.

  • Royal College of Surgeons of Edinburgh
  • International Liver Transplantation Society
  • International Hepato-Pancreato Biliary Association
  • Mediclinic City Hospital
  • American College of Surgeons